Bill

[Afreed]

Hii , I have Charged 31.51 , which i was not aware Of it. I must Charge Only 6 pounds a Month. Right Now I am Facing Difficulty of facial . But I dont Know How it charged . This is very First time to me. That it was Charged for Calls.

[PandJ2020]

Sounds like you made calls outside the inclusive numbers...  your billing will detail each call.

[Daniel0210]

@Afreed 

As customers we obviously can't see your bill.

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs.

An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (which are currently 95p each), calls to non-inclusive numbers or a discount ending. Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.