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Message posted on ‎24 Feb 2026 08:13 AM

Bill higher than usual

I've been charged for 4 iPads I don't even have 4 iPads so I think it's best to be sorted as I am not paying for 4 ipads

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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎24 Feb 2026 09:54 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Give sky a call on 150 to see if they can shed any light on the situation @Chelsea133 

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Message posted on ‎24 Feb 2026 08:17 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Did you perform any swap recently?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎24 Feb 2026 08:22 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chelsea133  did you unexpectedly receive any iPads in the post and did a courier then arrive the next day to collect them ? 

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Message posted on ‎24 Feb 2026 08:25 AM

Re: Bill higher than usual

No swap 

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This message was authored by: Chelsea133

Message posted on ‎24 Feb 2026 08:25 AM

Re: Bill higher than usual

No 

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Message posted on ‎24 Feb 2026 08:30 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Do you have any iPads with sky @Chelsea133  ? 

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This message was authored by: Chelsea133

Message posted on ‎24 Feb 2026 09:17 AM

Re: Bill higher than usual

Only 2 iPads not 4

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Message posted on ‎24 Feb 2026 09:24 AM

Re: Bill higher than usual

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Did you change payment date?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎24 Feb 2026 09:25 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Also check the dates covered in the bill in case two billing periods are covered @Chelsea133 

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Message posted on ‎24 Feb 2026 09:32 AM

Re: Bill higher than usual

No payment date change

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This message was authored by: 63johnw Answer

Message posted on ‎24 Feb 2026 09:54 AM

Re: Bill higher than usual

Posted by a Superuser, not a Sky employee. Find out more

Give sky a call on 150 to see if they can shed any light on the situation @Chelsea133 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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