Discussion topic: Being over charged
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Message posted on 19 Nov 2025 08:21 PM
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Being over charged
I have changed my mobile and previously had a sim only plan. I seem to be getting charged for the sim as well as my new handset deal
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Message posted on 19 Nov 2025 08:25 PM - last edited: 19 Nov 2025 08:25 PM
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Re: Being over charged
Sounds correct unless you cancelled the sim only?
Message posted on 19 Nov 2025 08:29 PM
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Re: Being over charged
If you were a sim only customer and ordered a phone then you will be charged for both unless you cancelled the sim and you can only do this if you have had it for 12 months or more.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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