Discussion topic: Back order?

This message was authored by: Allanyoung · ‎07 Nov 2023

I am missing an item from my sky mobile order. The item i showing as "on back order" what does this mean?

This message was authored by: PandJ2020 · ‎07 Nov 2023

@Allanyoung wrote:
I am missing an item from my sky mobile order. The item i showing as "on back order" what does this mean?

It means they are awaiting stock.

I am just another Sky customer and my views are my own

This message was authored by: Allanyoung · ‎07 Nov 2023

It'd be nice to know an estimated time i'll need to wait.......

This message was authored by: caesarome · ‎07 Nov 2023

They can not show an estimated time as it might be they are not sure when the stock is coming into them from the supplier.

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This message was authored by: Daniel0210 · ‎07 Nov 2023

@Allanyoung
As customers we have no insider knowledge regarding stock levels or delivery timescales and I doubt the Customer Service agents know anything extra.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Back order?

Back order?

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