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Discussion topic: Awful signal

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This message was authored by: Dan276

Awful signal

I live and work in central Bristol and my signal has been awful for a few weeks now. I've raised issues and been in touch with sky but with no help or update offered. Even when showing 3-4 bars of 4G signal, nothing will load. Will often return to normal later but it's so frustrating. Even in places I've always had signal, I suddenly have nothing. I had good experience for the first two years on this phone and plan, but these issues are driving me crazy.  

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This message was authored by: Daniel0210

Re: Awful signal

Posted by a Superuser, not a Sky employee. Find out more

@Dan276 

Discounting it potentially being a faulty SIM card - any relevant information showing on this link

https://www.sky.com/help/articles/service-status-sky-mobile 

 

It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.

 


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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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