Discussion topic: Awful signal
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Message posted on 24 Feb 2026 11:44 PM
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Awful signal
I live and work in central Bristol and my signal has been awful for a few weeks now. I've raised issues and been in touch with sky but with no help or update offered. Even when showing 3-4 bars of 4G signal, nothing will load. Will often return to normal later but it's so frustrating. Even in places I've always had signal, I suddenly have nothing. I had good experience for the first two years on this phone and plan, but these issues are driving me crazy.
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All Replies
Message posted on 25 Feb 2026 05:00 AM
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Re: Awful signal
Discounting it potentially being a faulty SIM card - any relevant information showing on this link
https://www.sky.com/help/articles/service-status-sky-mobile
It may disclose a nearby mast issue. Sky don't own or maintain any mobile masts so if there is an issue you and others in the area will be relying on a third party fix.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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