0

Discussion topic: Awful signal -Rayleigh

Reply
This message was authored by: Jemmaandian

Awful signal -Rayleigh

This has been going on for months where my phone doesn't ring when people try to contact me or people can't hear me when I answer. 
Quite often I have to use WhatsApp to be able to send messages or talk. 
It's very frustrating paying for a service that I struggle to use. 

We had a scary incident where we needed to call 111 and we were unable to speak to them properly.  We had to get a home phone as my mobile is so unreliable

Reply

All Replies

This message was authored by: 63johnw

Re: Awful signal -Rayleigh

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jemmaandian  any issues showing in your area ? 

https://www.sky.com/help/articles/service-status-sky-mobile

 

have you tried a replacement sim ? Does this happen if you put your sim in a different phone ? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply