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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Jordan68

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I have also revived no notifications or updates regarding my order of the iPhone 17 pro max cosmic orange 256gb and I ordered about half an hour after pre order cause the website kept messing up

This message was authored by: Dandria

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@louisormond pro max silver

This message was authored by: Degs40

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Check your messages in the My Sky app - it looks like we aren't getting the phone delivered until next week 😔

This message was authored by: LEET1976

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

What exactly does the message say?

This message was authored by: Dandria

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Degs40 I was told  by an agent 3rd October an hour ago. 

This message was authored by: Jordan68

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Haven't gotten anything in my messages section either 

This message was authored by: PaulBirch

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I was told to call DPD to arrange delivery by an advisor they have to clue

This message was authored by: Becky144

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Las message I have is just my order confirmation no delivery updates etc, very annoying 

This message was authored by: Degs40

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Your Sky Mobile Order

Hi. We expect your iPhone 17 Pro Max 256GB Orange to be delivered by 26th September. We'll email you a day before it's delivered. Thanks for your patience.
 
Received Tonight at 7:52pm
This message was authored by: Markdjwright

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I ordered iPhone 17 pro max 512 gb blue about 1.30 on 12th got told over the phone at dinner today and and about 6.30 tonight I would get it tomorrow even though I had coming soon as a date still, just checked still not changed but when I checked messages on my account they have said plan to deliver on 26th, awful service shouldn't be advertising dates they can't deliver 

This message was authored by: CCapelo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Degs40 did they message this in app? 

This message was authored by: ethan_23

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

DPD finally updated saying they have my parcel. The status was updated around 9:30pm. I ordered about 1:15pm last Friday for reference

This message was authored by: tinaaa123

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I've got the exact same message, exact same date and sent at the exact same time as you received that. I've ordered the same phone but 512gb. I've complained, i think it's appalling saying a date of delivery that they can't meet. 

This message was authored by: CLDR7

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Proper annoyed was told 19th and when I ordered it said delivery on the 19th and its just stuck on 'coming soon' spoke to sky and they tried telling me it will be here tomorrow then said all apple stock comes in on the 19th then again said the 19th they have no clue what they are talking about. I was like how will it be here tomorrow if its not been dispatched? The only way it gets here tomorrow is if you get the dpd email but he was adamant id receive it tomorrow, I know full well it ain't happening. Don't contact sky they have no idea and going by the agents name its simply a call centre in India where they have no access to anything but what we she ourselves in our accounts. Guess im waiting....

This message was authored by: Dandria

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@ethan_23 which phone did you order ?

 

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