13 Dec 2023 10:04 PM
Hi, I need to change my address due to moving but not the best at speaking on the phone is there any way around this? Thanks
13 Dec 2023 10:07 PM
Posted by a Superuser, not a Sky employee. Find out moreIs Sky Mobile the only service you have from Sky ?
13 Dec 2023 10:16 PM
Yes it is
13 Dec 2023 10:19 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.
13 Dec 2023 10:20 PM
Thank you
14 Dec 2023 08:52 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @MG7 an invite to chat.
16 Dec 2023 11:09 AM
Posted by a Sky employeeWe are still looking to help you @MG7 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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