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Discussion topic: Activating new SIM

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This message was authored by: Icklemiff

Message posted on ‎09 Oct 2026 09:30 PM

Activating new SIM

Can anyone help please. I am trying to activate a new Sim with a new number. Already with sky, just wanted a new number and new sim. I've activated the sim and got a STAC number but when I get to the next bit it states the STAC is not recognised? Now I'm going round in circles 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎09 Oct 2026 09:34 PM - last edited: ‎09 Oct 2026 09:35 PM

Re: Activating new SIM

Posted by a Superuser, not a Sky employee. Find out more

STAC codes are for switching networks.

 

Activate the new SIM and then call Sky (on 150) to cancel the old one.  (If not subject to minimum term)

I am just another Sky customer and my views are my own even if you don't like the answers
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