Activate replacement sim

[pinkieplum]

I can't activate my replacement (sim keeping my old phone number)  as I can't get a PAC Code help please

[pinkieplum]

I have tried my iPad but that won't send the message 😤

[caesarome]

Are you trying to activate and give Sky the pac code at the same time, if so what happens if you activate the sim first then give Sky the pac code once it has activated ?

[pinkieplum]

It won't activate the sim code without a pac number it swings and round about I will have to ring them on the landline and ask them to sort it out but I am dreading the length of time I am going to be on that phone thanks though 👍

[caesarome]

All you should need to activate the sim is the activation code that came with it.

I would suggest giving Sky a call for help with this.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

When you do call say nothing when the bot speaks to you about what your call is about as it should then route you to somebody.

[Sajjad2]

I lost my Sim active code if you can help me sim active. Thank you

[caesarome]

@Sajjad2 

You will need to order yourself another sim as that one will be cancelled, you can do that via here:

https://www.sky.com/shop/mobile/plans