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Discussion topic: Account suspended

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This message was authored by: AndiTointon

Message posted on ‎15 Oct 2026 11:10 AM

Account suspended

I keep getting a message saying that my account is suspended but actually all bills have been paid and I have been a member for 12 years and I pay almost £200 a month for phones data and a tablet 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Oct 2026 12:02 PM

Re: Account suspended

Posted by a Superuser, not a Sky employee. Find out more

@AndiTointon 

Are your phones and tablets working so are you seeing a restricted message when trying to access your online account.

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