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Discussion topic: Accessing bills from 2019

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Minnie456
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This message was authored by Minnie456 This message was authored by: Minnie456

Accessing bills from 2019

‎15 Jun 2024 02:03 PM

i want to access itemised bills for my mobiles in 2019 and 2020.  I can only see up to 2022? Any help would be amazing 😊

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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Accessing bills from 2019

‎15 Jun 2024 02:11 PM

Posted by a Superuser, not a Sky employee. Find out more
@Minnie456 wrote:

i want to access itemised bills for my mobiles in 2019 and 2020.  I can only see up to 2022? Any help would be amazing 😊

You have to submit a data access request - they are not available online.

 

https://www.sky.com/help/forms/customer-information-request

I am just another Sky customer and my views are my own
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Daniel0210
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Re: Accessing bills from 2019

‎15 Jun 2024 02:12 PM - last edited: ‎15 Jun 2024 02:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@Minnie456 

For older bills my understand is you have to submit a subject access request https://www.sky.com/help/forms/customer-information-request

These can take up to 28 days to be actioned. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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