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Discussion topic: About my order

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This message was authored by: Jukesy1234

About my order

Hi I ordered the Samsung galaxy s26 fe which was ment to come with a free smart watch im worried how I get the smart watch please?
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This message was authored by: PandJ2020

Re: About my order

Posted by a Superuser, not a Sky employee. Find out more

@Jukesy1234 wrote:
Hi I ordered the Samsung galaxy s26 fe which was ment to come with a free smart watch im worried how I get the smart watch please?

Follow the instructions on the page where you ordered the device from.  Most require a claim direct to Samsung.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: About my order

Posted by a Superuser, not a Sky employee. Find out more

@Jukesy1234 

The link you need to get in your claim in is this:

 

https://www.samsungoffers.claims/S26FEWatch

 

You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.


Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

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