Check the dates the bill now covers. It's probably a much longer period,
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
I only moved my bill by 5 days and it's doubled why
Do you have a credit agreement? (This is the usual reason at it triggers a double instalment to ensure the credit is cleared prior to the agreed end date)
I am just another Sky customer and my views are my own even if you don't like the answers
