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Discussion topic: A17 phone

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This message was authored by: Suzieq007

A17 phone

I ordered a phone Samsung A17 and returned as it seemed to be not responding as it should. I would click on apps and it would take me somewhere different I would take photo and it would lag. Move my apps around or disappear altogether. And no way even after following all online advise can I get notifications an my apps . Returned and replaced with same and this phone is acting exactly the same. Is it the phone, is it my sim which I kept from old phone. HELP
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This message was authored by: PandJ2020

Re: A17 phone

Posted by a Superuser, not a Sky employee. Find out more

@Suzieq007 wrote:
 is it my sim which I kept from old phone.

No.

 

 Is it the phone

If two different phones have the issue then it doesn't appear to be a hardware issue.  Do you have the latest software?

I am just another Sky customer and my views are my own even if you don't like the answers
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