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Discussion topic: A long time before ring tone sounds
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This message was authored by: Wendy1953
Message posted on 14 Aug 2026 10:16 PM
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A long time before ring tone sounds
My company phone number divert's to my sky mobile via virtual landline. Over the past week when somebody phones us it's takes up to a minute before they here the ringing tone. A lot of customers have hung up before this.
virtual landline say it is a problem with sky, sky said there was a problem with a mast in my area but they say this has now been fixed. If anything it is now worse. Any suggestions?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Aug 2026 10:24 PM
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Re: A long time before ring tone sounds
Do any mast issues show here for you:
https://www.sky.com/help/servicestatus/mobile
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