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Discussion topic: A long time before ring tone sounds

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This message was authored by: Wendy1953

A long time before ring tone sounds

My company phone number divert's to my sky mobile via virtual landline.  Over the past week when somebody phones us it's takes up to a minute before they here the ringing tone.  A lot of customers have hung up before this.

virtual landline say it is a problem with sky, sky said there was a problem with a mast in my area but they say this has now been fixed.  If anything it is now worse. Any suggestions?

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This message was authored by: caesarome

Re: A long time before ring tone sounds

Posted by a Superuser, not a Sky employee. Find out more

@Wendy1953 

Do any mast issues show here for you:


https://www.sky.com/help/servicestatus/mobile

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