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Discussion topic: 2 Sky Accounts

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This message was authored by: Tuggster

Message posted on ‎23 Jul 2026 01:07 PM

2 Sky Accounts

I have 2 seperate Sky Accounts, one for tv and bb and the other is for my mobile phone. Is there anyway to combine these, as the tv and bb in one an email address to which I do not have access (deceased husband) and if I try and change the email address to my own it tells me that it's already in use.
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎23 Jul 2026 01:10 PM

Re: 2 Sky Accounts

Posted by a Superuser, not a Sky employee. Find out more

@Tuggster 

Your Broadband and TV accounts should be linked to your main Sky ID so try using this to see if you can also link your mobile account to the same ID:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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