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Discussion topic: 2 SIMS - only one showing
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This message was authored by: Lynn81274
Message posted on 21 Oct 2024 08:41 AM
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2 SIMS - only one showing
Hi
I have 2 SIMS - one for me and one for my partner, when I log on, it only shows my partners which therefore doesnt allow me to roll back my data. Does anyone know how I can rectify this please?
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This message was authored by: 63johnw
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Oct 2024 09:55 AM
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Re: 2 SIMS - only one showing
Hi @Lynn81274 you will need to call sky on 150 as it sounds like, for whatever reason, that the other sim has somehow been ordered on a different account. Sky will help locate it and explain your options.
———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Lynn81274
Message posted on 21 Oct 2024 09:58 AM
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Re: 2 SIMS - only one showing
Many thanks - appreciate your response
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