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Discussion topic: solved Sky Go for Mac neo 2026 - installation issues

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This message was authored by: Sue+Redfern

solved Sky Go for Mac neo 2026 - installation issues

so just solved the sky go error 001 when trying to insall sky go on my new mac neo - 

 

No guarantee it will work for everyone but this is what solved my probem 

 

Steps 

 

Uninstalled any old sky go app / installer folders - these were lurking in multiple places the easiest way i knew i had them all was when i tried to find sky go in applications - it wasnt there 

 

Before i downloaded from sky.com a new file to install - i went to finder / go / go to folder and searched for this ~/library/ApplicationSupport/

 

I then deleted anything from Sky go here 

 

I then installed the zip folder from sky.com for mac - and opened this 

 

Before i opened the Sky go app in there i right clicked and went to get info and ensured open in rosetta (i had also checked i had rosetta installed on macbook before any of the above) 

 

i then opened sky go and it installed and worked first time 

 

Hope this helps someone 

 

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This message was authored by: 123hillbilly

Re: solved Sky Go for Mac neo 2026 - installation issues

Cant find Rosetta on my new macbook or on app store

 

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