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Discussion topic: sky go issues

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This message was authored by: blondie02

sky go issues

i can not get sky go to work on any device - when you click on any channel it comes up with error message. 

Also cant remove or add any devices 

anyone else having these issues?

 

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This message was authored by: caesarome

Re: sky go issues

Posted by a Superuser, not a Sky employee. Find out more

@blondie02 

Whats the error message ?

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This message was authored by: AndiR

Re: sky go issues

Same here on my iPad.

All channels showing 'programme information currently unavailable' and the 'recordings' section has totally disappeared.

I've in/reinstalled the app. Turned iPad off and on. Logged out/in. Reset internet. Reset sky devices completely. Still not working!!! 

Can anyone help??? 

This message was authored by: Follies3

Re: sky go issues

Yes I've got the same issue.  Been on to sky numerous times.  Apparently they have escalated my case but it was supposed to be sorted by today.  Now on the phone to them again, been an hour already with no joy.

This message was authored by: AndiR

Re: sky go issues

There is no error message. 
Just says unavailable on the channels and the recordings tab has disappeared completely. 
not the internet as boxes are fine and ok on a phone 

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