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Discussion topic: sky Go error - code 1304

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This message was authored by Grim_Reaper31 This message was authored by: Grim_Reaper31

sky Go error - code 1304

just tryed to watch catch up series league of their own. play or dwonload wont work (code 1304) ive reset computer  logged out nothing has changed. please fix this problem.😞

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This message was authored by caesarome This message was authored by: caesarome

Re: sky Go error - code 1304

Posted by a Superuser, not a Sky employee. Find out more

@Grim_Reaper31 

Do you have a TV subscription from Sky ?


If you do try signing out of the app and then back into it.

 

Make sure you are logged in with the correct ID/email.

 

Go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.

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Grim_Reaper31
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This message was authored by Grim_Reaper31 This message was authored by: Grim_Reaper31

Re: sky Go error - code 1304

ive just ininstalled the app adn reinstalled it logged in im getting a code 1504 i cant watch anything. please investigate. im using windows 11 image_2025-01-16_220614010.png

This message was authored by caesarome This message was authored by: caesarome

Re: sky Go error - code 1304

Posted by a Superuser, not a Sky employee. Find out more

Do you have a multiscreen subscription ?

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