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Discussion topic: error message

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Avatar for drummie
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This message was authored by: drummie

Message posted on ‎28 Jun 2024 11:04 AM

error message

Hi,

 

I am receiving the message 'To enjoy this service, please upgrade your subscription' bit I already pay for SkyGo. Has anyone been receicing these messages when trying to watch on their phone. Any help or ideas would be very much appreciated.

 

Thanks

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Jun 2024 01:26 PM

Re: error message

Posted by a Superuser, not a Sky employee. Find out more

@drummie 

Had this just started to happen ?

Have you made any changes to your account recently ?

Are you new or a returning customer to Sky ?

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