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Discussion topic: WiFi disconnecting

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Avatar for Simon325
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This message was authored by: Simon325

Message posted on ‎16 Nov 2025 08:57 AM

WiFi disconnecting

We have WiFi from a separate provider and it is constantly disconnecting from the sky box even though there is no issue with the WiFi (working on multiple other devices) 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎16 Nov 2025 09:21 AM

Re: WiFi disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Simon325  Which Sky Box do you have as Sky Go is an app not a box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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