24 Apr 2024 06:41 PM
I've been watching Snooker world championships on BBC2 and all week, Hazel the presenter and the ex snooker players all look like their in a spaghetti western. There's at least a second or two difference . When I switch to terrestrial TV it's fine. I'm suspecting broadband speed but I did a test and it's says ok. Has anyone got a clue as to what's going on here? Thanks
24 Apr 2024 07:03 PM
Posted by a Superuser, not a Sky employee. Find out more@jimmnm take a look at this thread.
in summary it's a known issue Sky are investigating but you can try a few things when it happens:
1. turn the device in to standby for 10 seconds and that usually resets the delay.
2. Try changing the audio settings and change it off of Auto. Some have seen improvements setting it to PCM or Passthrough. Personally I've found switching it to Dolby Digital Plus seems to be the best setting for me to prevent it.
Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee
24 Apr 2024 07:08 PM
Thank you Mark, I'll give it a go. Much appreciated buddy 👍🏻
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