White

[Abdywhite67]

I have just downgraded my package to basic package. I no ok her have multi screen. I asked at the time if my daughter could still watch sky go via her Xbox one I was told yes. She has just tried to log in and it says I need to upgrade in order for her to access sky go on Xbox. Is this right?

[caesarome]

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@Abdywhite67 wrote:

She has just tried to log in and it says I need to upgrade in order for her to access sky go on Xbox. Is this right?

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Multiscreen gives you access to Sky Go Extra which is what you need on your account to be able to use the Sky Go app on a console. To get it added back you will have to get Sky Go Extra back on your account which will cost you £5 per month. Call Sky to get it added to your account if you are happy to pay this each month.

[Abdywhite67]

Can I get sky go

added to my account to watch sky on Xbox without having multi screen?

[caesarome]

Yes as per my post above you will need to call Sky as you need Sky Go Extra which will cost you £5 per month.

[Abdywhite67]

Sorry last

question 😂can I watch sky go free on Amazon fire stick 

[caesarome]

Nope, it can not be installed on a firestick.