SkyGo stuck on downloading update (on Windows)

[WedgeLeeds]

Probably the most raised topic on here but if someone from Sky could sort this out for me I'd be grateful.

[Jase634]

Same issues with me and new PC. Any assitance would be greatly appreciated. My PC is a Lenovo if that makes any difference (seems to be what the Tech Support think)?

Thank you in advance.

[Paul+Hendy]

Having same issue on Windows 10 PC , No help from Sky whatsoever, Just keep saying they are aware of an issue.

[Jase634]

Can anyone from Sky, so called experts look into this issue and resolve it ASAP. 

[WedgeLeeds]

So I've had around two month of it working.....then the latest Windows update has taken me back to square one

[Paul+Hendy]

Worked for the last week or so but now getting error code PFE4002.

[WedgeLeeds]

I've fixed it. 

Deleted the last Windows update.

I'll give you more details if you want

[Paul+Hendy]

how do you do that ?

[WedgeLeeds]

Windows 11 go to

Updates

Updates history 

Then select delete update (Should be too the right of each update listed)

[Paul+Hendy]

Thanks , tried that still the same . giving up now