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Discussion topic: SkyGo not allowing me to remove device
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This message was authored by: Sarahrosewarren
Message posted on 21 Jan 2026 04:03 PM
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SkyGo not allowing me to remove device
Hi, I am trying to remove a device from my SkyGo app that is an old phone, to use a new one. It's presenting an error. I'm doing this on the MySky app. Has this happened to anyone else? How can I delete a device without an error? Thanks
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This message was authored by: Sarahrosewarren
Message posted on 21 Jan 2026 04:05 PM
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Re: SkyGo not allowing me to remove device
To add, when trying to watch SkyGo on my phone the error message is Error Code 50-2.
This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Jan 2026 04:27 PM
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Re: SkyGo not allowing me to remove device
What is the error when you are trying to remove a device ?
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