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This discussion topic has been answered Discussion topic: SkyGo - Cannot add a new device

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This message was authored by: Tom284

SkyGo - Cannot add a new device

I've purchased a new Macbook Air and Sky Go won't work on this one (it has worked on my previous one).  I get the error message "CONNECTING YOUR APPLICATION We're having problems connecting you.  Please try again (001)"


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This message was authored by: caesarome Answer

Re: SkyGo - Cannot add a new device

Posted by a Superuser, not a Sky employee. Find out more

@Tom284 

A possible fix can be found here:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

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This message was authored by: caesarome Answer

Re: SkyGo - Cannot add a new device

Posted by a Superuser, not a Sky employee. Find out more

@Tom284 

A possible fix can be found here:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Did this answer not help you?

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