Sky go

[victorhurley]

can't log on. to sky go keep coming up against a brick wall

[Laing1]

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@victorhurley wrote:
can't log on. to sky go keep coming up against a brick wall

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@victorhurley what happens when you try any error messages?

[Jay238]

Same here (via Xbox One S). The Tv guide appears but nothing in the mini tv. When I select a channel it circles for a short time then the screen goes blue with this message "Sorry but there was a problem playing the selected video, please try again later". The code that shows with the message is (146cd159). I've tried different channels but I just get the same issue? I've tried deleting and reinstalling the app but still no joy and there's been no changes made to my Sky package. Any help would be great. Thanks

[Feedback2020]

+ 1

Exactly the same problem (Sky Go on Xbox just spins around with black screen on mini TV - all channels).

[Jay238]

Mine seems to be back up & running. Tried a couple of channels and they seem to be working!