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Discussion topic: Sky go

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Message posted on ‎03 May 2025 01:50 PM

Sky go

Hi my sky go on my iPhone has for some reason not allowing me to watch my shows when I'm out and about but it worked last night when I checked could someone please help me out thank Jo 

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Message posted on ‎03 May 2025 01:53 PM

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

@Jo1410 

When you are out and about what onscreen message are you seeing or what is happening ?

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Message posted on ‎03 May 2025 02:00 PM

Re: Sky go

Sorry an error occurred. Please check your internet connection and try again. Error code

 

then there's is code which wouldn't allow me to put down on here

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Message posted on ‎03 May 2025 02:51 PM

Re: Sky go

Ps I have internet as I'm able to check my emails and play games 

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Message posted on ‎03 May 2025 04:16 PM

Re: Sky go

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@Jo1410 

On your device try disabling your Wi-Fi convection, reboot it then enable the Wi-Fi agaiin to see if the app now works.

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Message posted on ‎03 May 2025 05:42 PM

Re: Sky go

Hi just tried that and it says the following the app is currently unable to connect to the stream please try again if this problem persists please try restarting the app

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Message posted on ‎03 May 2025 07:22 PM

Re: Sky go

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@Jo1410 

You have turned the wifi back on, if so are you using anything like a VPN ?

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