Discussion topic: Sky go

This message was authored by: LexusIS200 · ‎31 Dec 2024

My SKY Q box is active to use my iPad but when you try to use SKY GO on the iPad or phone I get an error 50-2 and that no Q box is found?

This message was authored by: caesarome · ‎31 Dec 2024

@LexusIS200

Do you have a multicsreen subscription on your account as this is required before you can connect the Sky Go app to your Sky Q box.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: LexusIS200 · ‎31 Dec 2024

Yes

This message was authored by: caesarome · ‎31 Dec 2024

@LexusIS200

A couple of things to try:

Go to Settings > Sky Go > Location and turn off Precise Location off.

If you use a VPN make sure this is turned off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Sky go

Sky go

All Replies

Re: Sky go

Re: Sky go

Re: Sky go

Was this discussion not helpful?

Search Sky Community

Start a new discussion