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Discussion topic: Sky go

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This message was authored by: Steve571

Sky go

Hi my sky go app not working 

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This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

@Steve571 

What is happening and what device is the app installed on ?

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This message was authored by: Jane197629

Re: Sky go

Cannot get Netflix won't download

This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

@Jane197629 

On what device ?

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This message was authored by: Steve571

Re: Sky go

Hi I've installed the sky go app on my PlayStation 5 consol but won't let me have sky through it I put my email and password in but still not working 

Steve 

This message was authored by: MarkGoldsmith

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

@Steve571 wrote:

Hi I've installed the sky go app on my PlayStation 5 consol but won't let me have sky through it I put my email and password in but still not working 

Steve 


You need Sky Go Extra to us Sky Go on a console. This is typically included if you have Multiscreen/Whole Home added to your subscription if you don't you need to phone Sky and ask to add Sky Go Extra which i believe is around an extra £5/month.

Sky Stream, Sky Glass Air and Sky Broadband customer

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