Sky go

[Jenna1510]

My abusive ex is still logging in and using my sky go account. He never paid for it. I'm removing the device I've changed the password and pins but is there a way of permanently blocking him from using it please. Just another form of abuse he's doing thank you

[caesarome]

@Jenna1510 

Try this:

First change your password:

https://skyid.sky.com/resetpassword/

Then go to this link:

https://skyid.sky.com/authorise/manage

If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off, this might not stop them straight away but it will over a day or so.