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This discussion topic has been answered Discussion topic: Sky go

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This message was authored by: Maria+Ann

Sky go

I can't watch recordings on my sky box on my sky go app anymore


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This message was authored by: caesarome Answer

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

As anything changed on your package like have you cancelled or changed anything, if not what is happening ?

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This message was authored by: caesarome Answer

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

As anything changed on your package like have you cancelled or changed anything, if not what is happening ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Maria+Ann

Re: Sky go

No, I haven't changed anything. I deleted and reinstalled the app and the recording tag has disappeared altogether now!!

 

This message was authored by: caesarome

Re: Sky go

Posted by a Superuser, not a Sky employee. Find out more

Are you at home and on the same broadband connect that your Sky Q box is on, so a Wifi connection. Have you also tried rebooting your Q box ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Maria+Ann

Re: Sky go

I will try that, and see if it works. Thank you. 

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This message was authored by: Maria+Ann

Re: Sky go

Thank you for the help.

I turned off the box at the wall. Deleted the sky go app and turned off my iPad.

after 10 mins I turned them both back on, re installed the app

And all is working again.

 

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