Sky go on windows 11

[Iandh62]

I have a 6 month old PC with Windows 11.

When I first got it, SkyGo worked.

Now it doesn't.

Reading other comments, this isn't unusual.

The app starts but comes up with this error

PFE4002

This disappears, the cookie choice comes up, press agree, itchecks for updates, then it's crashes.

Can't get it any further than that.

I don't have any other apps loaded.

I have tried the Compatiblty test.

Sky seem aware of the issue, but don't seem to care.

Has anyone seem and  managed to solve this issue?

[Tom-W19]

Hi @Iandh62 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147