Sky go not working on xbox

[Neil108]

Sky go has stopped working on my Xbox I have deleted the app and reinstalled it but still no luck comes up with error message

There was a problem streaming this channel please select another channel

wifi has been reset too

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Neil108]

Thank you very much

[Neil108]

Still not working and I have an Ethernet cable in now but if I move Xbox into house it will work with the same cable