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This message was authored by: Charlton62

Message posted on ‎24 Oct 2023 06:41 PM

Sky go not permitted

Hello 

I have been a sky customer for a very long time, when we go away (uk) we always connect to house wifi and sky go and connect to a tv. Not the full package but not a bad one. 
however this time when away sky go kept saying streaming was not permitted, I could watch on the laptop but it would allow connection. 
we are now home and we are going away again at Christmas the sky go app very happily will mirror in the TV. 
what am I doing wrong? 

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Avatar for caesarome
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Message posted on ‎24 Oct 2023 09:38 PM

Re: Sky go not permitted

Posted by a Superuser, not a Sky employee. Find out more
@Charlton62 wrote:

we always connect to house wifi and sky go and connect to a tv. 

It is not possible to connect the device the app is on to a TV to view Sky Go content as it is blocked due to rights restrictions so you can only view it via the device itself.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎24 Oct 2023 09:38 PM

Re: Sky go not permitted

Posted by a Superuser, not a Sky employee. Find out more
@Charlton62 wrote:

we always connect to house wifi and sky go and connect to a tv. 

It is not possible to connect the device the app is on to a TV to view Sky Go content as it is blocked due to rights restrictions so you can only view it via the device itself.

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If you need help please provide as much information as you can
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