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Discussion topic: Sky go not loading

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This message was authored by: Kat_davill

Sky go not loading

  • Sky go on tablet and phone not working on sky broadband but if I use another broadband or mobile data it works. The channels are not loading at all when on my sky broadband.
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This message was authored by: caesarome

Re: Sky go not loading

Posted by a Superuser, not a Sky employee. Find out more

@Kat_davill 

Do the channels just buffer and not load, if so try a reboot of your broadband hub at the mains.

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This message was authored by: Kat_davill

Re: Sky go not loading

Yes rebooted everything. Got.in contact with sky and they dont know 

This message was authored by: Sabz16

Re: Sky go not loading

Hi I'm encountering the same problem today 

 

The sky go app was working fine

A little bit with the loading but after buffering it worked

 

But today the app is not allowing me to watch my programmes at all

It keeps saying we are having technical difficulties with an error code.

 

Now I don't know what to do

This message was authored by: caesarome

Re: Sky go not loading

Posted by a Superuser, not a Sky employee. Find out more

@Sabz16 

What's the error code ?

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