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Discussion topic: Sky go not loading

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This message was authored by: Clair.1977

Sky go not loading

My sky go keeps giving me a black screen on my computer with a white circle going round,  it then give me an error code of PFE9303 and says to call.  I have uninstalled and reinstalled and logged back in but still the same thing is happening but the menu at the side is still working can anyone help

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This message was authored by: caesarome

Re: Sky go not loading

Posted by a Superuser, not a Sky employee. Find out more

Do you use a VPN ?

 

If sky go is started before the VPN connection is started it runs fine but you might get the error code if sky go is started after the VPN is already connected.

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