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Discussion topic: Sky go laptop issue

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This message was authored by: JohnHenderson

Message posted on ‎10 Jan 2026 02:41 PM

Sky go laptop issue

I am having difficulty accessing Sports go on my laptop. Although other channels are ok, keeps coming up with error ( 1410 ) Please note it only relevant to the sports channel and only when trying to gain access via my laptop. Would be grateful for your assistance. John

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Jan 2026 04:20 PM

Re: Sky go laptop issue

Posted by a Superuser, not a Sky employee. Find out more

@JohnHenderson 

So this is happening when you access only the Sky Sports channels like those from 401-405 ?

 

Can you acecss these via your Sky TV service ?

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This message was authored by: deepcarblade

Message posted on ‎10 Jan 2026 05:31 PM

Re: Sky go laptop issue

I have had a similar problem with watching Sky Sports 409 on my laptop.

 

The picture freezes after a couple of minutes, but the audio continues for 10-15 minutes, then the app crashes and I have to reload it.

 

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Message posted on ‎11 Jan 2026 02:57 PM

Re: Sky go laptop issue

Mine is showing ppfe9903  it thinks we trying to record the channel 

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