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Discussion topic: Sky go issue

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This message was authored by Dan+and+Jodie This message was authored by: Dan+and+Jodie

Sky go issue

Every time I go into my sky go app it will say technical issue 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky go issue

Posted by a Sky employee

Hi @Dan+and+Jodie 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Dickie33 This message was authored by: Dickie33

Re: Sky go issue

I am having the same issue! I have done all the steps of the troubleshooting and it didn't resolve the issue 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky go issue

Posted by a Superuser, not a Sky employee. Find out more

@Dickie33 

Try signing out of the app then reboot your device and the sign back into the app.


If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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