Discussion topic: Sky go error 3-25

This message was authored by: GC72 · ‎22 Jun 2023

Get above error when trying to access downloaded content.

Any ideas?

TIA

This message was authored by: caesarome · ‎22 Jun 2023

Turn the Wi-Fi or data connection if in your device then reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and see it is then works for you.

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This message was authored by: caesarome · ‎22 Jun 2023

Do you have Sky Go Extra on your account as this is required before being able to view downloaded content.

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This message was authored by: GC72 · ‎22 Jun 2023

@caesarome I should have, I've downloaded and watched programmes offline before, unless Sky have recently changed something

This message was authored by: caesarome · ‎22 Jun 2023

Turn the Wi-Fi or data connection if in your device then reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and see it is then works for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: GC72 · ‎23 Jun 2023

@caesarome Thanks, works now

Discussion topic: Sky go error 3-25

Sky go error 3-25

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