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This discussion topic has been answered Discussion topic: Sky go error 3-25

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This message was authored by: GC72

Sky go error 3-25

Get above error when trying to access downloaded content.

Any ideas?

TIA


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This message was authored by: caesarome Answer

Re: Sky go error 3-25

Posted by a Superuser, not a Sky employee. Find out more

Turn the Wi-Fi or data connection if in your device then reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and see it is then works for you.

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This message was authored by: caesarome

Re: Sky go error 3-25

Posted by a Superuser, not a Sky employee. Find out more

Do you have Sky Go Extra on your account as this is required before being able to view downloaded content.

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This message was authored by: GC72

Re: Sky go error 3-25

@caesarome I should have, I've downloaded and watched programmes offline before, unless Sky have recently changed something 

This message was authored by: caesarome Answer

Re: Sky go error 3-25

Posted by a Superuser, not a Sky employee. Find out more

Turn the Wi-Fi or data connection if in your device then reboot your device. When it has loaded back up turn the Wi-Fi or data connection back on and see it is then works for you.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: GC72

Re: Sky go error 3-25

@caesarome Thanks, works now

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