Sky go app is logged in, can see my recordings but unable to watch them. I just get "preparing" with a spooling icon. This is on mobile and ipad. Recordings are playing fine on sky q main box as I'm currently watching it. Am about to pop upstairs and check the sky q mini box but wonder if anyone else is having issues??? Thanks
Posted by a Superuser, not a Sky employee. Find out more
Try a power restart of your main Sky Q box, leaving off power for at least 30 seconds.
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (former Sky Q and Sky+ customer). Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester. My good journey to Sky Stream from Sky Q. Click here to read
