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Discussion topic: Sky go app error

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This message was authored by: Robdog

Message posted on ‎06 Nov 2023 07:20 PM

Sky go app error

I have been using the sky go app on my amazon,on fire for years now. Recently, I have got the following error, "because of a technical issue, you cannot watch this channel. Please try again later". I have tried logging in and out. Disconnecting sky go. Restart device, logging in and out. Nothing seems to fix the error. Please help!
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Nov 2023 08:10 PM

Re: Sky go app error

Posted by a Superuser, not a Sky employee. Find out more

Try signing out of the app then reboot your device and the sign back into the app, I'm not sure if you have tried this combination ?


Try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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This message was authored by: Robdog

Message posted on ‎06 Nov 2023 10:49 PM

Re: Sky go app error

Thanks for the response.

Yes, I have tried that and it has not worked.

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