Sky Go won't open on my lap top - Windows based

[Brian62Best]

My Sky Go app was working yesterday, today I just get this message on a blue screen:

CONNECTING YOUR APPLICATION

We're having problems connecting you.  Please try again (001).

Can a sky expert help me to understand what the issue is please

[Helen2101]

Hi how did you fix it

[JB24601]

I didn't do anything different.

You can see the posts on here, and I also received a questionaire from sky that I compeleted.... It took me about 20 mins and was mostly about me experiences, what apps I use, how I rate everything.... then I think I was asked about SkyGo. I rated it really low, was then asked for more detail and I expained the problem and that it was un-usable..

Few days later it was fixed.... I dont know if these are connected, I like to think they are.