Sky Go won't load on MacBook Pro

[judge280]

I had to sign out of Sky Go, but when I tried to sign back in the app would shut down. I've deleted the app and downloaded it again (MacBook Pro running Monterary 12.7.6), clicked on Accept Cookies, but as soon as the log in window comes up, the app quits. I've tried and tried to download the app again and again, but it keeps doing the same thing. Any idea of how to reload the app and get it running?

[Tom-W19]

Hi @judge280 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[judge280]

Hi. Still haven't had anyone contact me...

[Addie15]

Hi there, @judge280. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[judge280]

Is anyone available to chat?