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Discussion topic: Sky Go update on Xbox Series S

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This message was authored by: 89234702385702389

Sky Go update on Xbox Series S

I've had the Sky Go app on the family xbox series s. Its been updated however it won't let us log in anymore. I can still access sky go through my phone and tablet. I've tried uninstalling and reinstalling, but still not letting me back on. 

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This message was authored by: caesarome

Re: Sky Go update on Xbox Series S

Posted by a Superuser, not a Sky employee. Find out more

For console access to the Sky Go app you need Multiscreen or Sky Go Extra so do you have either of these ?

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This message was authored by: 89234702385702389

Re: Sky Go update on Xbox Series S

Hi yes I believe I've got the Extra. I've tried looking when I log in on sky.com but it's not clear on there

This message was authored by: caesarome

Re: Sky Go update on Xbox Series S

Posted by a Superuser, not a Sky employee. Find out more

@89234702385702389 

If you look under the TV section of your bill it should show if you have it:

 

https://www.sky.com/manage/bill/

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