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Discussion topic: Sky Go recordings

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This message was authored by: Alexlottiebass

Message posted on ‎28 Dec 2024 11:36 PM

Sky Go recordings

Until yesterday we could watch recordings on Sky go via the app. All of a sudden today we can't, the feature has entirely disappeared and saying cannot connect to sky box. 
All boxes connected, and working fine. 
Any help appreciated 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎29 Dec 2024 09:41 AM

Re: Sky Go recordings

Posted by a Superuser, not a Sky employee. Find out more

@Alexlottiebass 

I take it you haven't cancelled your multiscreen subscription, if so have you tried rebooting your Sky Q box and the device the Sky Go app is installed on ?

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This message was authored by: Alexlottiebass

Message posted on ‎29 Dec 2024 09:35 PM

Re: Sky Go recordings

Yeah rebooted main box and mini box

Uninstalled app and reinstalled. Logged out and in and nothing?! 

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