Sky Go on Windows 11, stuck on app launch

[Dan+Cleary]

I'm unable to get Sky Go to launch correctly on my Win 11 laptop. App just get's stuck on the blue screen with the white triangle/play symbol, never reaches the logon screen?

I only have minimize or close button, any ideas?

[robert2003b]

Sometimes, an outdated app can cause launch issues. Make sure your Sky Go app is updated to the latest version. Right-click on the Sky Go app and select ‘Run as administrator’. This can sometimes bypass issues related to permissions. Clearing the app’s cache can resolve loading issues. You can do this by going into the app’s settings or clearing temporary files in Windows. Uninstalling and then reinstalling the Sky Go app can often fix launch problems.