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Discussion topic: Sky Go not working

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This message was authored by: Piotr8

Message posted on ‎12 Sep 2026 05:52 PM

Sky Go not working

My Sky Go isn't working, because I cannot watch TV! Can you help me?

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎12 Sep 2026 05:57 PM - last edited: ‎12 Sep 2026 05:58 PM

Re: Sky Go not working

Posted by a Superuser, not a Sky employee. Find out more

Without a full explanation of what is and isn't working you're making it rather difficult for people to be able to help 😞

I am Neurodivergent – My Sky FAQs ( Glass, Stream, Go & Plus )
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This message was authored by: GD1

Message posted on ‎12 Sep 2026 05:57 PM

Re: Sky Go not working

Posted by a Superuser, not a Sky employee. Find out more

@Piotr8  For any help you're going to need to provide far more info than "not working" .

 

What exactly happens when you load Sky Go?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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